Shipping policy

Shipping Policy

We offer FREE shipping on all orders.

Order processing

Orders are processed within 1–3 business days. You'll receive a confirmation email with tracking once your order ships.

Delivery times

Estimated delivery is 10–20 business days, depending on your location. Times are estimates and may vary due to customs, carrier delays, or high-demand periods.

Tracking

A tracking number is provided for every order. Please allow a few days for tracking to update after dispatch.

Lost or delayed orders

If your order hasn't arrived within 30 days, contact us at trilyacare@gmail.com and we'll help locate it or arrange a replacement/refund.